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Products


1. What products does Mr Perswall have in its range?
2. How do I produce a wallpaper from my own subject?
3. What file format is required for the image?
4. What quality/resolution is required for the image?
5.On what material is the wallpaper printed?

Prices & costs


6.What is the price of wallpapers in the range on your web site?
7.What does it cost to produce a wallpaper from my own image?
8.Are the prices different in the collection pattern books?
9.What does a sample cost?
10.Is freight included in the price?

Ordering


11.How do I place an order?
12.Can I order my feature wall in any size I like?
13.Can I order a sample?
14.What is the delivery period?
15.Where do I pay?

Hanging the wallpaper


16.How do I hang the wallpaper?
17.What adhesive should I use?

Other questions


18.Where are the wallpapers manufactured?
19.There is no reply to my inquiry how to contact Mr Perswall?


Product


1. What products does Mr Perswall have in its range?


  
Reply: We offer a wide range of feature walls produced from photographs and also illustrations and designer patterns.
You can find a selection on our web site or in our collection pattern books.		  

2. How do I produce a wallpaper from my own subject?


  
Reply: If you already have the image on your computer, you can upload it directly to our web site. If the image is an illustration or a photographic print, you can send it to us by post. Once you have uploaded your image or sent it to us, you can specify the width and height of your wallpaper. If you order the wallpaper, we will send it to you within 10-14 days.

 

3. What file format is required for the image?


  
Reply: If you upload your image, our web site supports all common file formats such as JPEG, GIF, TIFF and BMP. Please let us know if your image is in an unusual format. In this case, we can accept the image on a CD by post or via e-mail.
  

4. What quality/resolution is required for the image?


  
Reply: We have produced wallpapers from most image qualities. As a general rule, the better the resolution of the image, the more detailed the wallpaper will be. If you upload your image via our web site, the quality will be checked automatically and you will be advised if it is not suitable. Our design studio is able to enhance the quality in certain cases, however. Please contact us to discuss the alternatives.
 

5. On what material is the wallpaper printed?


  
Reply: We print on WallSmart, which is a quality-assured non-woven material. It is durable and easy to hang, because the adhesive is applied to the wall rather than the wallpaper.  


Prices & costs



6. What is the price of wallpapers in the range on your web site?


  
Reply: When ordering on our web site, you are free to specify the width and height of your feature wall. The price is quoted per square metre. You can find the price per square metre of each wallpaper in the range here on our web site.
 

7. What does it cost to have a wallpaper produced from my own image?


  
Reply: If you decide to have a wallpaper produced from your own subject, which you upload to our web site, the wallpaper will cost AU$99 / m2. There is a supplementary charge of $100 if you wish to create a wallpaper from a subject that we must scan into the computer. We can also create specially customized patterns, although in this case we will submit a quotation. If you place an order, there are no additional carriage or other charges.
 

8. Are the prices different in the collection pattern books?


  
Reply: The feature walls in the collection pattern books are in fixed sizes, for example width 180 cm x height 270 cm. Our collection wallpapers are produced in quite large volumes and are available from stock, which makes their price rather lower.
  

9. What does a sample cost?


  
Reply: Samples of wallpapers from our range are available and can be requested on our web site. A sample of a wallpaper created from your own subject costs AU$5. These samples are supplied as an A4 page printed on the actual wallpaper material.
 

10. Is freight included in the price?


  
Reply: Yes. There are no extra charges for freight.
  


Ordering


11. How do I place an order?


  
Reply: You can order from the range on our web site by selecting a subject here and specifying the width and height of your feature wall. You can also upload your own image here, which you can then personalize by specifying the width and height of your own feature wall.
 

12. Can I order the feature wall in any size I like?


  
Reply: The minimum size is 2 m2 (sufficient to cover a door, for example). As yet, we have not encountered any limit on the maximum size. For example, we have produced feature walls that are 10 metres high.
 

13. Can I order a sample?


  
Reply: Yes. The range on our web site includes a button for ordering wallpaper samples. It is also possible to request a sample if you create a wallpaper from your own subject. We charge AU$5 for this service.
 

14. What is the delivery period?


  
Reply: Orders placed via our web site are entered directly into production. The delivery period is 1-2 weeks, depending on orders received.
  

15. Where do I pay?


  
Reply: Soon you will be able to pay online via PayPal at the time of ordering. At this stage, proceed to the confirm order page and we will contact you for payment.
 


Hanging the wallpaper


16. How do I hang the wallpaper?


  
Reply: Detailed hanging instructions can be downloaded here.
  

17. What adhesive should I use?


  
Reply: We recommend non-woven adhesive or fabric adhesive with a dry matter content of more than 20%. Further information is provided in the hanging instructions here.
 


Other questions


18. Where are the wallpapers manufactured?


  
Reply: All our wallpapers are manufactured in Mr Perswall's factory in Borås, Sweden.
  

19. There is no reply to my inquiry how to contact Mr Perswall?


  
Reply: You can send us an e-mail here. Or you can call us on +61 8 9387 1549